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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pam Moore

March 10, 2025

5  out of  5
rating by Pam Moore
"Love my SF agent and his staff! The service I get makes all the difference. They are helpful and go the extra mile to help me every time."
We responded:
"Thank you for the kind words, and the five-star review, Pam! We appreciate your business more than words can convey!"
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Victoria Brookshire

March 6, 2025

5  out of  5
rating by Victoria Brookshire
"Timely help and attention to detail!"
We responded:
"Thank you for taking the time to give us a five-star review, Victoria! My team and I remain at your service!"
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Laird Baldwin

March 6, 2025

5  out of  5
rating by Laird Baldwin
"Jenny Haflett always gives the best service and goes out of her way to be helpful."
We responded:
"Thank you for the five-star review, Laird. It is greatly appreciated!"
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John Upton

February 10, 2025

5  out of  5
rating by John Upton
"Started with this state farm at 16 ,I'm 59 now got rid of them for 2 years and came back. Needs improvement.but still trust state farm"
We responded:
"Thank you for coming back to State Farm John. We appreciate you, and we are always striving to improve!"
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James Garvey

February 6, 2025

5  out of  5
rating by James Garvey
"Jenny and the Saylor agency are always knowledgeable and easy to work with."
We responded:
"Thanks for the five-star review, Jim. We appreciate you very much!"
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Aero Imaging Solutions

January 24, 2025

1  out of  5
rating by Aero Imaging Solutions
"Absolutely the worst experience I’ve ever had the displeasure of enduring. Don’t ask for a quote from them. You’ll just get belittled and yelled at. Not sure how this guy even has a license with that type of behavior."
We responded:
"To set the record straight, you did not ask for a quote, you asked for a declarations page. I asked you to send me the appropriate documentation that would allow me to share that private sensitive information with you. My customers know who we are and what we represent, as is evidenced by our 100+ five-star reviews."
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teddybear_007 21

December 4, 2024

5  out of  5
rating by teddybear_007 21
"They were very helpful while being overseas. All questions were answered in a timely manner."
We responded:
"Thank you for the five-star review. We appreciate you!"
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Lydia Cooper

November 18, 2024

5  out of  5
rating by Lydia Cooper
"Jenny has been most excellent as I excised all my many options : this Subaru, an RV and much more. She kept me current with how insurance works."
We responded:
"Thank you for the five-star review Lydia. We appreciate you!"
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Ryan

November 12, 2024

5  out of  5
rating by Ryan
"The best customer service you could ask for. Great attitudes,great environment,and amazing people from the top down. It's never a hassle and always a pleasure to speak with anyone from michael saylors office. Would highly recommend anyone in search of insurance to cancel out all other possibilities and call this office. You won't regret it. Two thumbs up"
We responded:
"Ryan, thank you for taking the time to give us a five-star review. Your kind words are greatly appreciated!"
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Tim Garner

October 25, 2024

5  out of  5
rating by Tim Garner
"Truly an amazing team! Jenny was very helpful and informative!!"
We responded:
"Thank you for the five-star review Tim. "
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Linda Delaney

October 1, 2024

5  out of  5
rating by Linda Delaney
"Exceptional customer service!"
We responded:
"Linda, thank you for taking the time to give us a five-star review! We appreciate you and your business!"
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David Janovici

September 21, 2024

5  out of  5
rating by David Janovici
"Jenny took the time to assist me in moving my claim forward ."
We responded:
"Thank you for taking the time to give us a five-star review, David!"
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Wendie Daws

August 19, 2024

5  out of  5
rating by Wendie Daws
"Michael Saylor has been our insurance agent for years now and he always treats us well. His staff has also helped us on multiple occasions and they were always very kind and polite. Their pricing and discounts for multiple vehicles and policies are a bonus. Leanne added another vehicle for me today and was very nice and helpful! Thanks Leanne!"
We responded:
"Thank you for the five-star review, Wendie! We appreciate your business, and we value you as a customer and friend."
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Chrisy Edwards

August 16, 2024

5  out of  5
rating by Chrisy Edwards
"Jenny, from Michael Saylors' office, is GREAT to work with! Very responsive! Helped us work thru a odd situation with our son and his fiancé's cars. Would HIGHLY recommend!!"
We responded:
"Thank you for the high recommendation, and the five-star review Chrisy! We appreciate your business!"
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Crystal Thomas

July 30, 2024

5  out of  5
rating by Crystal Thomas
"Always friendly and quick to get you taken care of."
We responded:
"Thank you for the five-star review, Crystal. We appreciate your business, and we remain at your service!"
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Jessica Doherty

July 16, 2024

5  out of  5
rating by Jessica Doherty
"Jenny is always very helpful when I call to get new insurance coverage."
We responded:
"Jessica, thank you for giving Michael Saylor - State Farm Insurance Agent, a five-star review. Jenny is a "rock star" and we are proud to have her as part of our team!"
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Brenda Namasake

July 10, 2024

5  out of  5
rating by Brenda Namasake
"Jenny is awesome!! She made the process quick and easy."
We responded:
"Thank you for the five-star review, Brenda. I agree with you, Jenny is awesome! "
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Greg Stamper

July 10, 2024

5  out of  5
rating by Greg Stamper
"Prompt and expert service!!"
We responded:
"Greg, thank you for taking the time to give us a five-star review! The Michael Saylor - State Farm Agent team will continue to give you prompt and expert service!"
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Regina Sparks

July 9, 2024

5  out of  5
rating by Regina Sparks
"Very professional, with personable service. Highly recommended!"
We responded:
"Regina, thank you for your five-star review, and personal recommendation. It is greatly appreciated!"
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Toby Miller

June 25, 2024

5  out of  5
rating by Toby Miller
"I would thank mike saylor, the agent , and his amazing staff member , jenny haflett, that helped me get any information i need to comply with any situation i need. They are a great asset to your company with great customer service."
We responded:
"Thank you for taking the time to give us a five star review, Toby! We appreciate you, and we remain at your service!"
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Kevin Zeigler

June 19, 2024

5  out of  5
rating by Kevin Zeigler
"Jenny was SO helpful, friendly and I am so glad I have her and this company on my side. You can tell Jenny loves her customers Highly recommended. 👌"
We responded:
"Kevin, thank you for the five-star review. Your recommendation is greatly appreciated!"
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Bob Taylor

June 19, 2024

5  out of  5
rating by Bob Taylor
"Always helpful with excellent followup."
We responded:
"Thank you for the five-star review, Bob. It is appreciated!"
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Shivani Tumburu

June 18, 2024

5  out of  5
rating by Shivani Tumburu
"They are very sweet, friendly and helpful. It went very well hassle-free. Connie helped me with all my queries so patiently. Thank you Connie for your cooperation."
We responded:
"Thank you for the five-star review, Tumburu. My team and I remain at your service!"
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Casaundra

June 4, 2024

5  out of  5
rating by Casaundra
"Connie is nice and very helpful whenever I contact the office."
We responded:
"Casaundra, thank you for giving Michael Saylor - State Farm Insurance Agent a five-star rating! It is truly appreciated!"
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Joe Mark

May 30, 2024

5  out of  5
rating by Joe Mark
"Jenny was super helpful, professional and friendly"
We responded:
"Thank you, Joe for taking the time to give Michael Saylor - State Farm Insurance Agent a five-star review. We appreciate your business!"