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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jason Cooper

September 2, 2025

5  out of  5
rating by Jason Cooper
"I've been a State Farm customer for years, and highly recommend them. Every time I've needed to call, their customer service has been fantastic. They're always quick to respond and incredibly helpful, making sure all my needs are met. It's great to have an insurance company I can truly count on.""
We responded:
"Jason, I really appreciate you taking the time to give us a five-star review and sharing your kind words! My team and I remain at your service."
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Mbutler Butler

August 25, 2025

5  out of  5
rating by Mbutler Butler
"very nice to deal with"
We responded:
"Thank you for the five-star review!"
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Meghan Knight

August 20, 2025

5  out of  5
rating by Meghan Knight
"Jenny was awesome! Extremely thorough and friendly"
We responded:
"Thank you for the five-star review Meghan!"
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Kristin Brandenburg

August 15, 2025

5  out of  5
rating by Kristin Brandenburg
"This team (particularly Jenny!!) is outstanding. They're super responsive, and you can always hear the smile on the other side of the phone. I couldn't recommend them enough. I couldn't have gotten through a lot of the last two years' worth of turmoil without them!"
We responded:
"Thank you for the five-star review, Kristin. The team at Michael Saylor - State Farm Insurance Agency remains at your service!"
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Pam Conover

August 4, 2025

5  out of  5
rating by Pam Conover
"I would highly recommend the Michael Saylor State Farm agency for all of your personal lines insurance needs! Jenny is fantastic as well as everyone in that office. They are knowledgeable, friendly, always answer the call with a smile in their voice and understand your insurance needs!!!"
We responded:
"Thank you so much for the five-star review, Pam! I hope you and Mike are doing well!"
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Willy Twig

July 16, 2025

5  out of  5
rating by Willy Twig
"all my needs were addressed promptly. Micheal and Jenny are a pleasure to work with."
We responded:
"Thank you for the five-star review, Willy! My team and I remain at your service."
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Rhonda Victor

June 22, 2025

5  out of  5
rating by Rhonda Victor
"Always pleasant and helpful. Thank you Jenny!"
We responded:
"Thank you for the five-star review Rhonda!"
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Patricia Kirkland

June 19, 2025

5  out of  5
rating by Patricia Kirkland
"I've had State Farm for over 38 years. Jenny with Michael Saylor's office is great and always follows through immediately. Highly recommend!"
We responded:
"Patricia, thank you for the five-star review. We appreciate you very much!"
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Marc McKeever

June 18, 2025

5  out of  5
rating by Marc McKeever
"Five stars! So friendly and truly knowledgeable. Highly recommend!"
We responded:
"Thank you for taking the time to give us a five-star review, Marc. It is appreciated!"
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john parker

June 10, 2025

5  out of  5
rating by john parker
"Always a pleasure working with Jenny, and Michael 's office, and not to forget Leann. Great service."
We responded:
"Thank you for taking the time to give us a five-star review, John. It is greatly appreciated!"
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mitch & sandra norman

June 9, 2025

5  out of  5
rating by mitch & sandra norman
"Thank you for the quotes fast 🏃‍♀️ reply"
We responded:
"Thank you for the five-star review!"
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Christie Taylor Frisk

June 3, 2025

5  out of  5
rating by Christie Taylor Frisk
"Jenny and Michael always answer all my questions."
We responded:
"Christie, thank you for taking the time to give us a five-star review. We appreciate your business, and we remain at your service!"
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L Rudolph

June 3, 2025

5  out of  5
rating by L Rudolph
"Connie was extremely helpful with our request. Answering our questions and getting everything in place. Excellent customer service."
We responded:
"Thank you for the five-star review. It is greatly appreciated!"
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Gary Turner

May 23, 2025

5  out of  5
rating by Gary Turner
"Connie is great to work with! We've been with State Farm a long time....."
We responded:
"Gary, thank you for taking the time to give us a five-star review. "
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Mojave 21

May 2, 2025

5  out of  5
rating by Mojave 21
"Informed and timely, thanks for update"
We responded:
"Thank you for the five-star review, Ken!"
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Holly Linville

May 1, 2025

5  out of  5
rating by Holly Linville
"Michael and Jenny are fantastic! Knowledgeable, professional, and so responsive. Great office to work with."
We responded:
"Thank you so much for the five-star review, Holly! We appreciate you more than you realize."
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Patrick Bretelson

April 24, 2025

5  out of  5
rating by Patrick Bretelson
"Jenny helped me on the spot reduce my auto insurance."
We responded:
"Thank you for the five-star review, Patrick."
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Lorri Roberts

April 10, 2025

5  out of  5
rating by Lorri Roberts
"This agency provides the best prices and exceptional service! You will not be disappointed!!"
We responded:
"Thank you for the five-star review, Lorri. Your business, and your kind words, are greatly appreciated!"
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Pam Moore

March 10, 2025

5  out of  5
rating by Pam Moore
"Love my SF agent and his staff! The service I get makes all the difference. They are helpful and go the extra mile to help me every time."
We responded:
"Thank you for the kind words, and the five-star review, Pam! We appreciate your business more than words can convey!"
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Victoria Brookshire

March 6, 2025

5  out of  5
rating by Victoria Brookshire
"Timely help and attention to detail!"
We responded:
"Thank you for taking the time to give us a five-star review, Victoria! My team and I remain at your service!"
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Laird Baldwin

March 6, 2025

5  out of  5
rating by Laird Baldwin
"Jenny Haflett always gives the best service and goes out of her way to be helpful."
We responded:
"Thank you for the five-star review, Laird. It is greatly appreciated!"
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James Garvey

February 6, 2025

5  out of  5
rating by James Garvey
"Jenny and the Saylor agency are always knowledgeable and easy to work with."
We responded:
"Thanks for the five-star review, Jim. We appreciate you very much!"
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Aero Imaging Solutions

January 24, 2025

1  out of  5
rating by Aero Imaging Solutions
"Absolutely the worst experience I’ve ever had the displeasure of enduring. Don’t ask for a quote from them. You’ll just get belittled and yelled at. Not sure how this guy even has a license with that type of behavior."
We responded:
"To set the record straight, you did not ask for a quote, you asked for a declarations page. I asked you to send me the appropriate documentation that would allow me to share that private sensitive information with you. My customers know who we are and what we represent, as is evidenced by our 100+ five-star reviews."
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teddybear_007 21

December 4, 2024

5  out of  5
rating by teddybear_007 21
"They were very helpful while being overseas. All questions were answered in a timely manner."
We responded:
"Thank you for the five-star review. We appreciate you!"
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Lydia Cooper

November 18, 2024

5  out of  5
rating by Lydia Cooper
"Jenny has been most excellent as I excised all my many options : this Subaru, an RV and much more. She kept me current with how insurance works."
We responded:
"Thank you for the five-star review Lydia. We appreciate you!"